Receptionist and Trust Assistant

Position Summary:

Job Location

Responsibilities:

• Answer and direct phone calls in a professional manner
• Assist unitholders with inquiries and provide exceptional customer service
• Perform administrative tasks such as filing, scanning, and data entry
• Prepare and distribute correspondence, reports, and presentations
• Maintain client records and ensure accuracy and confidentiality
• Collaborate with team members to ensure efficient operation of the Royalty Trust Services division
• Handle special projects and tasks as assigned by management

Requirements:

• High school diploma or equivalent; associate’s degree or bachelor’s degree preferred
• Previous experience in a similar administrative role is advantageous, specifically customer service or client-facing experience
• Excellent communication and interpersonal skills
• Strong organizational skills with the ability to multitask and prioritize workload
• Proficiency in using the office suite of products (Microsoft Word, Excel, Outlook, etc.
• Familiarity with FIS AddVantage software is a plus
• Ability to maintain confidentiality and handle sensitive information with discretion
• Detail-oriented with a high level of accuracy in work
• A positive and collaborative work environment with supportive team members

Additional Duties & Responsibilities:

Performs any and all other duties assigned by the Director of Royalty Trust Services and Senior Vice President of Royalty Trust Services for which the employee is qualified and physically able to perform with or without reasonable accommodations.

Qualification Requirements:

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to compose original correspondence, write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, customers, and the general public.

Mathematical Skills:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with a variety of abstract and practical problems.

Other Skills & Abilities:

Excellent interpersonal, verbal, writing, and analytical skills; ability to work well with others and assist others in working through problems rationally and objectively.

Physical Demands:

The physical demands described here are representative of those that an employee must meet to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Sedentary work involves sitting most of the time; the employee exerts up to 10 pounds of force occasionally or a negligible amount of force frequently to loft, carry, push, pull, or otherwise move objects. Walking and standing are infrequently required.

Clarity of vision at less than 20 inches, with or without correction.

Ability to clearly express or exchange ideas by means of the spoken word, and to receive detailed information through verbal communication, with or without correction.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Inside work for the most part; normal office equipment. Employee may occasionally spend time outside the office; may drive a vehicle and be exposed to weather and temperature fluctuations. Also work outside the office may be required, such as traveling to other offices and divisions.

To Apply:

Submit cover letter and resume to resumes@argentfinancial.com